PK-Lahore On-site

ibex is hiring a Data Support Executive

Responsibilities

  • Deliver all assigned reports and meet deadlines
  • Conduct random audits on internal and external reports
  • Analyze MIS reports and propose improvement plans for production to management
  • Monitor key performance indicators (KPIs)
  • Perform random audits on operations reports and processes
  • Identify and address weak areas and inefficiencies to maximize results
  • Support senior management decision-making by analyzing core performance indicators
  • Develop graphs, reports, and presentations of project results
  • Perform basic statistical analyses for projects and reports
  • Create and present quality dashboards
Job Details
Location PK-Lahore
Work mode On-site
Department Analytics and Reporting
Category other
Posted 15 days ago
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About company
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We are an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.

BPO 2.0: The Future of CX, Now. We expertly manage 138 Million interactions each year for our clients, and our engagement model is built to ensure that each one is expertly delivered.

Customer inspired. Client Driven. A connected lifecycle empowering the end-to-end customer experience through omnichannel service, digital customer acquisition, and all-channel digital outreach.

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