Responsibilities
- Develop a deep understanding of customer journey phases and key business metrics
- Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
- Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
- Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes
- Identify key trends and build automated reporting & executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends.
- Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets
- Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue & promote best practices for multivariate experiments
- Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
- Understand what matters most and prioritize ruthlessly
- Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate
Requirements
- Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
- 3-5 years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting
- Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
- Significant experience with SQL and large unstructured datasets such as Hadoop
- Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
- Solid background in running multivariate experiments to optimize a product or revenue flow
- Strong verbal and written communication skills
Nice to Have
- Proficiency in programming/scripting and knowledge of statistical packages like R or Python is a plus
- Product analytics experience in a SAAS company
- Masters’ or above in a quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
Compensation
Read more about our benefits here.
Work Arrangement
Remote (Worldwide)
Additional Information
- This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter).
- We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.
- Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection.
- Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles.
- We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings.
- While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection.
- We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum.
- Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.