Responsibilities
- Develop connections between internal applications, databases, external services, and data sources using APIs, ETL frameworks, scripts, and integration tools.
- Engage with clients and internal stakeholders to gather business needs, define technical approaches, and assist in solution deployment.
- Execute data mapping, transformation, validation, and movement tasks to maintain data accuracy and consistency across platforms.
- Design and configure client-facing features such as workflows, forms, reports, and automated processes.
- Collaborate with multidisciplinary teams including engineering, project management, customer success, and product development to deliver effective solutions.
- Assist in diagnosing and resolving issues related to data integrations, data integrity, system connectivity, and deployment failures.
- Produce and update technical documentation such as integration designs, deployment instructions, workflow diagrams, and implementation records.
- Support process optimization by identifying enhancements to integration workflows, tools, and implementation practices.
- Work with technical teams to exchange knowledge, best practices, and standardized implementation methods.
- Offer insights and suggestions to product and engineering teams to enhance product functionality and improve user experience.
Responsibilities
- Build integrations between enterprise applications, databases, external platforms, and data sources using APIs, ETL processes, scripting languages, and integration technologies.
- Work closely with customers and internal teams to understand business requirements, define technical solutions, and support implementation activities.
- Perform data mapping, transformation, validation, and integration activities to ensure accurate and reliable data flows across systems.
- Design, configure, and implement customer-facing functionality including workflows, forms, reports, and process automation components.
- Collaborate with cross-functional teams including Engineering, Project Management, Customer Success, and Product teams to ensure successful solution delivery.
- Support troubleshooting activities related to integrations, data quality, system connectivity, and deployment issues.
- Create and maintain technical documentation including integration specifications, deployment guides, workflows, and implementation artifacts.
- Contribute to continuous improvement initiatives by identifying opportunities to optimize integration processes, tools, and implementation methodologies.
- Partner with other technical teams to share best practices, knowledge, and implementation standards.
- Provide feedback and recommendations to Product and Engineering teams to improve future product capabilities and customer experience.
