São Paulo, Brazil Remote (City) Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a Data Analyst

Responsibilities

  • Analyze and categorize suspicious email activity to detect phishing, malware, spam, and non-malicious attempts using internal systems.
  • Identify and record indicators of compromise such as URLs, domains, file hashes, and sender details from email headers, content, and attachments.
  • Monitor and investigate active email-based cyber threats, linking adversary behaviors to MITRE ATT&CK framework mappings.
  • Develop and manage internal threat intelligence databases, detection signatures, and analytical research records.
  • Collaborate with senior analysts during threat assessment sessions to exchange findings and improve detection accuracy.
  • Engage in continuous learning, share insights, and adopt advanced analysis methods to strengthen team capabilities.

Work Arrangement

Remote (City/Region)

Team

Collaborative environment working alongside experienced security researchers

Team

Structure: Collaborative environment working alongside experienced security researchers

About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Department Threat Labs
Category data
Posted 13 days ago