Responsibilities
- Own and expand client-facing reporting to help our customers understand the clinical and business value of their investment in Modern Health
- Build and maintain the data foundation that powers our analytics — including dbt models, metric definitions, and the pipelines that keep our data reliable
- Support our clinical analytics workstreams, including outcomes reporting, ROI analyses, and compliance-related data work
- Partner with stakeholders across Clinical Strategy, Customer Success, Finance, and RevOps to surface insights, build reliable reporting, and help the organization make better data-driven decisions
- Own and expand client-facing reporting; simplify our data to allow Customer Success teams and clients to visualize the complete member journey and understand the value of their investment in Modern Health
- Develop and sustain our dbt codebase using SQL; write modular, well-tested models that serve as the single source of truth for key business and clinical metrics
- Identify which metrics matter and how to measure them, implement those definitions in our data warehouse, and report on them via our BI tool
- Partner with Data Engineering to improve our data platform and advocate for upstream data quality
- Conduct analyses using SQL and translate results into clear, actionable recommendations for clinical, GTM, and product stakeholders
- Partner with senior analytics team members on strategic analyses — framing the problem, performing the analysis, and recommending action
- Build data sources and dashboards that empower stakeholders to understand the data that matters most to them and make informed decisions
- Manage ad-hoc requests from cross-functional teams — Clinical Strategy, Finance, RevOps, CS, and Sales — and identify patterns in requests as inputs to future automation and self-service tooling
- Support clinical analytics workstreams including ROI and Value-of-Investment (VOI) performance guarantee analyses, clinical outcomes reporting, and compliance-related data work
- Guarantee the reliability of your work through rigorous self-review, code review, and testing practices
Requirements
- 2+ years of experience in analytics, ideally with exposure to healthcare, health tech, or a clinical setting
- Proficient in SQL, Python or R, dbt, statistical data analysis, and data visualization
- High EQ, strong interpersonal and relationship-building skills, including comfort interfacing with internal leadership
- Experience with BI tooling (e.g. Looker, Tableau, Omni, or similar)
- Genuine curiosity about clinical data — you find health outcomes, member behavior, and population-level trends intrinsically interesting
- Comfortable working with messy, ambiguous data and capable of clearly communicating limitations and assumptions in your analyses
- Ability to drive execution and demonstrated interest in strategic thinking
- Strong problem-solving skills and a willingness to roll up your sleeves to get the job done
- Solution-oriented with a strong sense of ownership and drive
- Strong written and verbal communication skills, with the ability to present analyses concisely to non-technical stakeholders
- Proven success partnering with and explaining data and analytics concepts to non-technical team members at varying levels of seniority
- Passionate about the mental health space
- Humble, scrappy, highly motivated, and thrive in fast-paced environments
- Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT)
Nice to Have
- Have a Master’s degree in a health or analytical related field
- Experience in a digital health setting
- Familiarity with healthcare compliance frameworks (e.g., Knox Keene, HIPAA)
- High-growth startup experience
- Experience developing external-facing client reporting
Benefits
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Generous Time Off
- Company-wide Collective Pause Days
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
- Professional Development Stipend
- 401k
- Financial Planning Benefit through Origin
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
Work Arrangement
Remote (Worldwide) — USA (excluding Hawaii)
Team
Reports to: Manager of Data Analytics
Additional Information
- Fully remote workforce
- Hyper-growth company
- Overlapping hours required for all team members
- US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday
- Role eligible for remote work within the USA, excluding Hawaii
