VusionGroup SA is hiring a Customer Support Technician

About us:VusionGroup empowers retailers to turn their physical stores into powerful digital assets, more automated, data-driven, AI enabled and connected, by leveraging our IoT Cloud technology.At VusionGroup, our business plan sets out ambitious, company-wide goals; we see growth as a challenge and innovation as a core component of our development strategy and our rapid international expansion. As a result, all our employees are given responsibility quickly and their careers progress in line with changes in the Group.Joining VusionGroup means working for the world’s leading supplier of electronic shelf labels for large-scale retailers and helping to build the history of our trailblazing business. It means believing in the business plan and sharing the ambitions of a fast-changing, internationally-focused company. Thanks to the talent and the dedication of our multidisciplinary, multicultural teams, VusionGroup is enjoying unrivaled growth. We are entrepreneurs: VusionGroup is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower. Job Description: Key responsibilities:Prospect new or installed base clients on the independent retailer’s market and regional retail chains in order to sell VusionGroup solutions Maintain good relationship with local decision-makers and lobbying Work closely with the Sales Manager Germany in order to locally implement the sales strategies and referencing agreements negotiated with major independent national or international retailers Ensure a close follow-up of clients once the sale is completed in collaboration with internal departments (Sales administration, etc.) Update regularly the CRM tools with opportunities and manage his/her customer and prospect base Feedback information about competitors to his/her manager and the marketing department Qualifications: Education:* A commercial education and experience in sales of technical digital product (SaaS, IOT Devices and services) Experience:You are familiar with retail sector and have excellent relations skills ranging from store level to company C-level. Moreover, you have a strong ability to identify solution value for the individual customers and transforming this into additional sales. Skills/Abilities:A passion for sales and the drive to succeed Fluency in German and English You are very results oriented and you have excellent relationship skills. You are recognized for your tenacity, your organization and you are totally able to work in autonomy. Place of work : Remote and 80% of your time in travel to meet customer Additional Information: We innovate. We help communities thrive. VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. We feel supported. You will too. VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:   Pay: Competitive pay and shareholder equity (VusionGroup to add pay, based on state requirements or if relevant)  Schedule: A flexible, hybrid work schedule   Career Growth: E-learning opportunities and workshops, and global mobility potential