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Paris, France Hybrid Full-time

Scality is hiring a Customer Support Engineer - Paris

Responsibilities

  • Help and guide the customers on technical and functional challenges
  • Dive into several OpenSource stacks
  • Partake in R&D projects at different stages (requirements, technological barriers, product evolution, prototype testing)
  • Prove new and disruptive solutions

Requirements

  • Bachelor level or 5 years experience.
  • In-depth Linux system administration (4+ years experience)
  • Management of large/high availability distributed environments
  • Full english proficiency (Written and Spoken)

Nice to Have

  • Knowledge on one or several of these technologies : Kubernetes / Docker / Elasticsearch / Grafana / Redis / MongoDB / SaltStack / Ansible / S3
  • Ability to work in a distributed and diverse team
  • You understand the full value of a service platform, capable of matching customer needs, software design options and hardware requirements and configuration
  • Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services, SMB

Benefits

  • careers with an opportunity to bridge international borders
  • an intensely fun environment with smart people
  • promotion and elevation through training and development programs
  • company supported programs such as, sports and wellness programs, “social responsibility” programs and generous benefits packages
  • team building and get together events through all of our various locations in the world

Additional Information

  • You are at ease in a multi-tasking environment, managing several projects simultaneously in a fast paced environment
  • You seek to follow, improve, create and document high-quality technical material
  • You strive to amaze the customers, partners, coworkers and other teams with over the top communication
  • You have the ability to transcribe clear and educated feedback on technical issues and customer experience
  • You are passionate about these technologies: Linux / Kubernetes / Docker / ELK / Redis / MongoDB / SaltStack / Ansible / S3, you care about the customer's experience and have a strong desire to join bold and skilled coworkers
About company
Scality

Scality builds infinitely scalable, cyber-resilient S3 object storage for the world’s most discerning and data-driven companies. Our patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. CORE5 technology delivers end-to-end cyber resilience for unbreakable protection against the threats of today and tomorrow.

Scality solves organizations’ toughest data storage challenges by providing future-proof storage software that supports growth, data safety, flexibility, and performance. The company’s solutions scale infinitely in capacity, performance, applications, and data location—from core to cloud to edge—while ensuring 100% uptime, enterprise-grade security, and ransomware protection.

Trusted by the world’s most data-intensive organizations, Scality powers mission-critical workloads for cloud providers, enterprises, governments, and research institutions. The company has been recognized as a leader in multiple analyst reports, including Gartner Magic Quadrant, GigaOm, and IDC MarketScape.

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Job Details
Department Tech Services EMEA
Category other
Posted 3 months ago