Responsibilities
- Revenue Retention: You will have targets and goals that ensure our customers stay customers.
- Adoption Target: We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization.
- Upsell: We are building the most powerful engagement platform in the market. You will be responsible to sell additional products and features.
- High Sales Activities: You will have the opportunity to work with a significant number of key customers, with at times complex needs, and with that comes a responsibility to make a large volume of calls and emails.
- Pushpay Product Training and Assistance: You will be an expert in Pushpay’s products so you are able to help with training, deployment, and giver adoption. This knowledge will help us ensure our successes, which drives both retention and upsell.
- Travel: When travel is approved, you will lead business review presentations on-site with customers to build relationships, value propositions, and work towards a predetermined outcome of success. Expect to take 8-12 multi-day trips per year.
- Relational competence: The ability to grow relationships and engagement with senior and C-level executives with our most strategic customers.
- Manage the full-cycle renewal process from prospect to close: Complete Discovery Calls with Decision Makers, Negotiate and Close deals.
- Other related duties as assigned.
Requirements
- Bachelor’s Degree or additional equivalent years of experience.
- You have at least 5 years of inside sales, account management, renewal team management and experience with maintenance renewal process.
- You’ve used and have working knowledge of Salesforce.com or a similar CRM system.
- Proven track record with quota/ target attainment.
- Ability to build relationships with large account sets.
- Managed large, strategic accounts in prior roles.
- Ability to build relationships with key executives, senior management and decision makers both internally and with your customers.
- Excellent Communicator: Strong written and verbal communication skills.
- Problem Solver: You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution.
- Multi-Tasking: The ability to deal with a transactional work environment.
- Business Minded: You love learning technology, and have impeccable business acumen.
- Detail Oriented: You handle details accurately and in a timely manner.
- People Person: You have strong interpersonal skills and strive to maintain strong relationships with your customers and your colleagues.
- Performer: You love to set goals and see those goals through to success.
- Naturally Curious: You love to learn about why and how things work.
Nice to Have
- Previous experience working with Not-for-Profit, Education, or Faith verticals and/or background in software
Benefits
- 100% employer-paid premiums for Medical, Dental, and Vision for employee
- 70%+ employer-paid premiums for Medical, Dental, and Vision for dependents
- 401K match
- 12 paid company holidays
- 2 paid Volunteer Time Off days
- 15 days PTO to start, increases with tenure (PTO varies by position)
- Paid parental and adoption leave
Work Arrangement
Hybrid
Additional Information
- Expect to take 8-12 multi-day trips per year.
- Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.
