Responsibilities
- Own and manage the full client onboarding process from kickoff to activation
- Collect required assets, documentation, and system access
- Set clear expectations, timelines, and deliverables
- Ensure clients feel confident, organized, and supported from day one
- Coordinate internal teams to ensure timely delivery of services
- Track timelines, milestones, and responsibilities across projects
- Maintain accurate CRM and project management systems
- Identify and resolve bottlenecks proactively to ensure smooth execution
- Serve as the primary operational point of contact for clients
- Manage day-to-day communication, updates, and logistics
- Provide clarity on next steps, deliverables, and timelines
- Escalate strategic issues or risks when necessary
- Ensure all deliverables meet internal quality standards
- Maintain clean documentation and organized tracking systems
- Proactively reduce churn through strong communication and follow-through
- Uphold a high standard of client experience at all stages
Work Arrangement
On-site
Additional Information
- This is a remote role
- Job Type: Full-time
- Location: On Site (Tampa, Florida)
- By applying and completing the interview process, you will be added to Huzzle's talent pool and considered for this and other matching roles
