Lifted, an Upwork Company™ is hiring a Customer Service Specialists fluent in Korean

An enterprise client is hiring Bilingual Customer Service Specialists to support their growing international customer base. If you're fluent in Korean and English — we want to hear from you! Responsibilities: • Provide customer service with clear, professional communication by responding promptly to customer inquiries in Korean and English • Maintain punctuality and reliability by consistently meeting all scheduled work hours and meeting response time targets • Deliver excellent support experiences Success in This Role Requires: • A quiet, reliable remote work setup with a stable internet connection • A proactive attitude toward feedback and self-improvement • Adherence to all data security and confidentiality guidelines • Professional, courteous communication with team members and customers • Full compliance with company policies and Standard Operating Procedures (SOPs) Technical Requirements: • You must use either a company-compliant Windows or macOS device for all work-related access and activities. • Supported operating systems include Windows 11 Pro (patched to version 25H2 or newer) or macOS Sequoia/Tahoe or newer. • Devices must have screen lock enabled with automatic activation after no more than 5 minutes of inactivity. • Full-disk encryption is required at all times (BitLocker for Windows or FileVault for macOS). • Antivirus/Endpoint Detection & Response (EDR) software and an active OS firewall are required. • Secure Boot (Windows) or System Integrity Protection (macOS) must remain enabled. • Devices that are jailbroken, rooted, or modified to bypass security protections are strictly prohibited. • Use of virtual machines or virtualized environments is not permitted for BYOD contractor access. • Windows devices must support Credential Guard / VBS security features when applicable. Training Details (Mandatory) • Schedule: Monday to Friday, 3:00 AM – 11:30 AM PST • Duration: 2 weeks (Weekends off) • Compensation: 50% of agreed hourly rate during training period