Responsibilities
- Manage and expedite orders for diabetic supplies, ensuring timely delivery to patients.
- Communicate with healthcare providers to obtain necessary authorizations, order forms, and clinical documentation via phone and fax.
- Accurately maintain and update customer records, documenting all interactions within the customer portal.
- Achieve or surpass individual and team performance goals, including attendance, average handle time (AHT), quality assurance (QA), and orders processed.
- Stay informed about product details, company policies, and service procedures to deliver excellent customer support.
Benefits
- 21K Signing Bonus
- Collaboration with highly skilled professionals
- Employee satisfaction and work-life balance
- Culture focused on long-term success and continuous learning
Compensation
21K Signing Bonus
Work Arrangement
On-site
Team
Highly skilled professionals
Title
Customer Service Representative | Healthcare Account | with 21K Signing Bonus
Not specified
