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United States of America Remote (Country) Employment

Pavago is hiring a Customer Service Representative

Requirements

  • 1–2+ years of experience in: customer service customer support call center environments client-facing support roles
  • Experience using customer support platforms such as: Zendesk Freshdesk Help Scout Salesforce Service Cloud
  • Strong proficiency in: Google Workspace Microsoft Office tools
  • Comfortable working in high-volume support environments
  • Reliable remote work setup with stable internet connection
  • Strong written and verbal English communication
  • Professional and empathetic communication style
  • Strong multitasking and organizational abilities
  • Ability to handle difficult customer situations professionally

Nice to Have

  • Experience supporting U.S.-based customers
  • Background in: SaaS e-commerce healthcare finance service-based businesses
  • Experience in KPI-driven customer support environments
  • Familiarity with: live chat systems support automation tools
  • Multilingual communication skills

Additional Information

  • Reliable remote work setup with stable internet connection
  • U.S. Client Business Hours
  • Full-Time
About company
Pavago

Pavago connects SMB owners with cost-effective global talent for admin, operations, marketing, and sales roles.

We specialize in offshore recruitment, helping businesses hire, onboard, and pay full-time remote employees from Pakistan and Latin America at 70% less cost. Our process is built to identify, vet, and deliver elite offshore talent within 21 days.

We offer end-to-end support including compliance assurance, payroll management, ongoing training, and dedicated support to ensure seamless integration of remote hires into your team.

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Job Details
Category other
Posted 6 days ago