Responsibilities
- Greet visitors, register students, and support enrollment, class scheduling, and orientation sessions
- Respond promptly to student questions in person about courses, exams, location details, state assessments, and related topics
- Address online inquiries from students through live chat, email, and phone channels in a timely fashion
- Ensure precise input and management of student data and class records within the CRM platform
- Assist the Operations Manager with instructor scheduling, attendance tracking, inventory audits, cash balancing, and daily operational reporting
- Support instructors with classroom setup and technical assistance to ensure lessons run smoothly
- Guide students through the process of applying for required licenses
- Keep classrooms, testing areas, and shared spaces tidy, supplied, and in good condition
- Deliver warm, helpful, and motivating service to every student
- Represent the organization at external events including career expos, fairs, and community gatherings as needed
- Carry out additional assignments and special initiatives as directed
Work Arrangement
On-site
Other
- This role requires full on-site availability with flexibility to work select evenings and weekends
- The hiring process may include artificial intelligence tools to assist with resume screening, application review, or response analysis; these tools support but do not replace human decision-making
- Hiring decisions are made exclusively by people
- For questions about how your personal information is handled, please reach out directly
