Asia Pacific Remote (Global) Contract

INFUSE Academy is hiring a Customer Service Expert (Remote within APAC region, Contract)

Responsibilities

  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to client needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
  • Assist with challenging client requests or issue escalations as needed
  • Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Requirements

  • Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
  • Strong communication and interpersonal skills
  • Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
  • Empathetic understanding of client needs and the ability to address them effectively
  • Ability to address challenges and proactively offer solutions.

Work Arrangement

Remote (Worldwide) — APAC region

Additional Information

  • Contract position
  • Remote work within the APAC region
  • Equal Opportunity Employer: hiring based on qualifications, merit, and business needs without discrimination
  • Diversity of experience, culture, and perspective is valued
About company
INFUSE Academy
INFUSE Academy builds and operates programs focused on digital education and innovation, helping individuals and organizations grow through technology-driven learning and transformation.
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Job Details
Category other
Posted 7 days ago