Philippines Remote (Country) Contract

INFUSE Academy is hiring a Customer Service Expert (Remote within APAC region, Contract)

Responsibilities

  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to client needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
  • Assist with challenging client requests or issue escalations as needed
  • Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Requirements

  • Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
  • Strong communication and interpersonal skills
  • Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
  • Empathetic understanding of client needs and the ability to address them effectively
  • Ability to address challenges and proactively offer solutions.

Additional Information

  • Equal Opportunity Employer
  • Hiring decisions based on qualifications, merit, and business needs
  • No discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law
  • Welcome applicants from all backgrounds
  • Diversity of experience, culture, and perspective makes us stronger
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About company
INFUSE Academy
INFUSE Academy builds and operates programs focused on digital education and innovation, helping individuals and organizations grow through technology-driven learning and transformation.
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Job Details
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Posted 7 days ago