Infojini is hiring a Customer Service/Dispatch Specialist Consultant

Responsibilities

Answers Pickup calls from customers and schedules using Via software to drivers.
Document performance and maintain related records accurately
Communicates with Service Provider; drivers; and, customers to assure maximum productivity and customer satisfaction

Requirements

Skill in reading and relaying information to customers, service providers and drivers.
Ability to deliver excellent telephone customer service utilizing verbal communication skills
Knowledge of the American Disability Act service area
Ability to problem-solve quickly and effectively customer and driver issues verbally.

About company

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others. Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

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Job Details

Category other

Posted 3 days ago