Responsibilities
- Responsible for the Supply Chain from the service partners to the end customers on a national basis while providing the customers one single point of contact for all topics concerning finished goods and/or visibility items
- Plan and manage the logistic capacities and related resources required for these material flows and reporting duties of all processes related to the distribution of products with full visibility and traceability
- Pro-actively engage key customers, in conjunction with the sales organization, to establish and maintain best in class customer collaboration programs that requires knowledge of customer’s practices, needs and strategies as they relate to forecasting, customer ordering processes, stock levels in the trade and/or customer profitability management
- Guarantee top quality of our products that reflects the premium brand of Red Bull along the supply chain and compliance with the local regulations related to food safety, consumer protection and any other relevant regulation for the RB business
- Regularly review logistical network based on business development to ensure planned sales can be executed without constraints
- Responsible to build and intensify the relationship with the planning department that ensure proper collaboration and business insights when it comes to logistical capacity planning
- Lead and oversee the relationship with distribution and logistics partners, ensuring operational excellence, cost efficiency, service level performance, and continuous alignment with business objectives
- Drive accountability across the distribution network while identifying opportunities to improve execution, optimize logistics flows, and enhance overall supply chain effectiveness
- Standardize and streamline processes according to global standards making sure that the department works with transparent, efficient and effective processes
- Constantly review areas of your department and provide solutions for improvement of processes, structure and enhanced ways of working according to ever changing business requirements
- Act as a catalyst for continuous improvement by identifying and implementing industry best practices, innovative solutions, and benchmark processes that drive operational efficiency, scalability, and business performance
- Foster a culture of excellence and continuous development, challenging existing ways of working and leading initiatives that elevate the team, capabilities, and supply chain organization to the next level
- Lead, develop and maintain a top-quality Logistics & Customer Service Team
Requirements
- Knowledge of customer’s practices, needs and strategies as they relate to forecasting, customer ordering processes, stock levels in the trade and/or customer profitability management
- Compliance with local regulations related to food safety, consumer protection and any other relevant regulation for the RB business
- Experience in managing logistic capacities and related resources for material flows
- Experience in reporting duties of all processes related to the distribution of products with full visibility and traceability
- Proven ability to pro-actively engage key customers in conjunction with the sales organization
- Demonstrated experience in establishing and maintaining customer collaboration programs
- Ability to guarantee top quality of products reflecting the premium brand along the supply chain
- Experience in reviewing logistical network based on business development
- Proven track record in building and intensifying relationships with planning departments
- Experience in leading and overseeing relationships with distribution and logistics partners
- Demonstrated ability to drive accountability across the distribution network
- Experience in identifying opportunities to improve execution, optimize logistics flows, and enhance overall supply chain effectiveness
- Proven ability to standardize and streamline processes according to global standards
- Experience in reviewing department areas and providing solutions for process, structure, and ways of working improvements
- Demonstrated ability to act as a catalyst for continuous improvement
- Experience in fostering a culture of excellence and continuous development
- Proven leadership experience in developing and maintaining a top-quality Logistics & Customer Service Team
Work Arrangement
Remote (Country)
Additional Information
- Act as first point of contact for all issues related to the order to deliver process
- Ensure compliance to Red Bull quality standards for all POS/VISIT and finished products including temperature, humidity, warning & blocking guidelines
- Ensure product is handled during the full supply chain under local control in line with Global Quality standard including traceability, transport and storage
- Support in providing required documentation and reporting during Internal and External Audits (Inventories, Orders, Invoices, ...)
- General administration of the team through team leadership and being able to stand in for all team roles if required
- Set up of target setting and review of performance
- Create a team spirit and a positive and service oriented working atmosphere
- Ensure proper development plans for all team members and nurture for succession preparation
