Requirements
- Help both Swedish and English speaking customers via e-mail, chat and telephone
- Work together with your team to reach the best customer satisfaction (including other KPI's)
- Translate promotional texts and/or customer surveys in your local language
- Manage customer accounts
- Follow company policies and practices regarding player safety, protection, and responsible gaming
- Communication written and verbal in both Swedish and English
- Strong Microsoft Office knowledge
- Background in customer service, this can be face to face, online or via phone calls
- Multi-tasking and time management
Nice to Have
- Previous iGaming experience
- Additional languages are considered a plus
Benefits
- 26 Vacation Days Per Year
- Relocation (including flights, bonus and accommodation)
- Hybrid Model
- Health & Life Insurance & Company Doctor
- €300 Wellness Allowance
- €300 Working From Home Allowance
- Yoga & Sports Activities
- Lunch Provided Monday-Friday
- Company Discounts
- Company Events
- Great Atmosphere & Betsson Values
