Paris, France Hybrid Full-time EUR 14 – 18 / hour

Bond is hiring a Customer Service Agent (Bi-lingual French & English)

Requirements

  • You speak and write fluently in both French and English.
  • You have 1–2 years of experience in customer support, security, or a similar client-facing role.
  • You are currently enrolled in or have completed higher education.
  • You are comfortable with Microsoft Office, G-Suite, and other web-based platforms.
  • You are a strong communicator, calm under pressure, and detail-oriented.
  • You are high energy, professional, and process-driven.
  • You can identify and respond to auditory cues at varying volumes.
  • You can remain seated for extended periods and focus on screen-based work.
  • You can read and respond to visual computer data, including different colors and refresh rates.
  • You are able to successfully complete a background check and reference process.
  • You hold a current, valid, and clean driver’s license.
  • You understand and comply with all applicable data privacy laws and internal policies.

Nice to Have

  • Experience doing media work and video editing capabilities.
  • Bachelor's degree from an accredited college or university.
  • Fluent in a third language (preferably Spanish, French or Hebrew).
  • Hold a valid security agent personal license (card) from the CNAPS with for “remote monitoring”.
  • CNAPS card for Bodyguarding / Executive Protection.

Benefits

  • Competitive Base Pay.
  • Bonus: Quarterly bonus for full-time team members - for Permanent contract.
  • Stock Options - for Permanent contract.
  • Total Rewards.
  • Complete meritocracy: we reward people based on their contribution to the mission and adherence to the Bond culture not on other factors.
  • Compensation above industry level.
  • Stock option grants at a high growth startup.
  • Paid time off.
  • Complimentary security services for you and your loved ones ($450 value per person).
  • Growth and development opportunities to advance your career – as we grow as a startup, we strive to promote from within.

Work Arrangement

Hybrid — Paris, France

Additional Information

  • Must be able to speak and write fluently in both English and French. If you are also fluent in a third language, that is a plus!
  • You will need the following: High-speed, wired internet (minimum download speed of 150 Mbps for individual use, or 300 Mbps if shared). A quiet, well-lit, professional workspace with a neutral background (gray or white). Desk space for a monitor and laptop. Bond will provide IT equipment after onboarding.
  • Must successfully complete a background check and reference process.
  • Hold a current, valid, and clean driver’s license.
  • Understand and comply with all applicable data privacy laws and internal policies.
  • 4 months Temp contract, can evolve on Permanent contract.
Required Skills
Customer SupportSecurity
About company
Bond

Personal security for everyone in every situation. Whether you're uneasy or in danger, Bond is only a tap away. Our technology, services and Personal Security Agents are available 24/7.

To reimagine what it means to feel safe – for you, your loved ones, and for everyone. Because we believe that every life should be lived fully, confidently, and without fear.

We use innovation and technology to watch over and connect us, each to one another, in a broad community of support. Reimagining safety is our promise. Striving to keep you safer is our bond.

All jobs at Bond Visit website
Job Details
Department Field Operations
Category other
Posted 8 months ago