About the Role
This position involves working closely with prospective and existing clients to understand their technical requirements, delivering tailored product demonstrations, and supporting the sales cycle with expert guidance and solution validation.
Responsibilities
- Conduct product demonstrations aligned with customer use cases
- Collaborate with sales teams to define technical strategies
- Respond to customer inquiries regarding system integration
- Develop proof-of-concept implementations for client evaluation
- Translate customer business needs into technical configurations
- Provide technical follow-up during the sales process
- Assist in crafting responses to security and compliance questionnaires
- Diagnose and resolve technical obstacles in deployment planning
- Support customer onboarding and initial setup activities
- Gather feedback to inform product development priorities
- Maintain up-to-date knowledge of platform features and updates
- Engage in technical discussions with IT and security stakeholders
- Document customer requirements and solution designs
- Coordinate with engineering teams for escalation support
- Participate in industry events and customer-facing presentations
- Ensure accurate technical information is shared with prospects
- Evaluate customer environments for compatibility and fit
- Assist in defining scope for professional services engagements
- Track technical sales activities in CRM systems
- Maintain consistency in technical messaging across regions
Nice to Have
- Certifications in cloud platforms (e.g., AWS, Azure)
- Experience with risk assessment or security scoring tools
- Background in DevOps or IT automation
- Prior work with SaaS-based enterprise solutions
- Knowledge of data privacy regulations
- Familiarity with CI/CD pipelines
- Exposure to containerization technologies
- Technical writing experience for customer documentation
- Understanding of network security architecture
- Salesforce or CRM system expertise
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid remote with regional flexibility
Team
Collaborative technical sales team supporting enterprise clients
Why This Role Matters
This position bridges technical expertise and customer needs, ensuring solutions are effectively communicated and implemented to deliver measurable value.
Growth Opportunities
Team members have pathways to advance into leadership, specialized engineering, or product-focused roles based on interest and performance.
Available for qualified candidates
