Responsibilities
- Develop and manage a customer reference program featuring a reliable network of customers available for prospect conversations
- Identify key customer advocates and guide the creation of customer-focused content such as case studies, videos, testimonials, and event panelists
- Curate and maintain an organized, scalable collection of customer success examples used in public relations, executive messaging, campaigns, and industry events
- Lead end-to-end development of customer speaker content for major events, webinars, and conferences, including speaker recruitment, preparation, and event coordination
- Monitor, evaluate, and report on the effectiveness of customer marketing initiatives and campaigns
- Oversee customer logo usage rights and maintain an updated database of approved logos for marketing and sales materials
- Act as a strategic partner to internal teams on best practices for utilizing customer content and references to achieve business goals
Work Arrangement
Hybrid — New York City
Other
- Must work a minimum of three designated days in the office each week: Monday, Wednesday, and Thursday
- Eligible for up to four weeks of fully remote work annually
- Recruitment communications will only be sent through LinkedIn or official email addresses ending in brex.com
