Be the technical face of integrations: Own the customer-facing technical relationship with NHS trusts: running workshops, joining calls, and building lasting relationships with IT managers, project leads, and clinical stakeholders.
Diagnose and unblock: Investigate integration issues end-to-end, tracing data flows across our platform, EPR/PAS systems, and messaging standards (HL7, FHIR, MESH) to find root causes and drive resolution fast.
Scope solutions on the ground: When trusts surface new requirements or edge cases, you'll weigh them against our product roadmap and translate them into well-defined technical briefs for the Integrations Lead and product team.
Bridge customer and code: Partner day-to-day with our engineering teams and partners, writing clear definitions of ready, reviewing delivered work, and flagging edge cases before they become problems in production.
Support release and assurance: Contribute to clinical, security, and data safety gates, drawing on real customer evidence to validate that new integrations are fit for purpose.
Build the knowledge base: Own internal documentation on trust-specific configurations, common integration patterns, and becoming the go-to expert on what makes our integrations tick.
Inform the roadmap: Surface patterns from the frontline - recurring pain points, feature gaps, and opportunities, giving the Integrations Lead the evidence they need to prioritise effectively.

You have a strong technical background: comfortable reading and reasoning about code, working with APIs, and navigating healthcare interoperability standards like HL7, FHIR, and MESH.
You've spent significant time working directly with customers or external stakeholders in a technical capacity, on calls, in workshops, or embedded on-sit, and you're confident making judgement calls when you're the only technical person in the room.
You can switch fluently between deeply technical and non-technical audiences, explaining a complex integration issue to a trust IT manager and writing a clear technical spec for an engineering partner without missing a beat.
You're comfortable investigating issues across complex distributed systems, following data flows across system boundaries to find root causes methodically and calmly.
You have experience working in or with the NHS, particularly with trust IT teams or EPR/PAS vendors, and you understand the regulatory environment around clinical data.
You're highly organised and able to manage multiple trust engagements in parallel without losing context, and you know when to escalate versus when to just get on with it.
You have experience working with outsourced or partner engineering teams and know how to keep delivery on track across organisational boundaries.

Benefits to suit you: adjust healthcare cover, pension, or life insurance
Flexible working: in-office 3 days a week in Shoreditch with core hours 10am - 4pm
28 days holiday plus bank holidays
Up to 4 weeks to work from anywhere per year
Enhanced parental leave
Fertility support
Parental loss support
Free healthy breakfasts, snacks, and lunches with occasional treats
Dog-friendly office

Hybrid — London

Office first culture: expected in Shoreditch office 3 days a week with core hours 10am - 4pm

Accurx is hiring a Customer Integrations Engineer