Responsibilities
- Partner with store leadership to promote a customer-first environment that reflects the company mission across all channels.
- Oversee store opening and closing procedures, daily operations, customer service, visual presentation, and sales performance.
- Ensure team members are knowledgeable about inventory, promotions, and company initiatives.
- Support planning, task prioritization, and execution for both individual and team responsibilities.
- Manage facility upkeep, safety compliance, health standards, and loss prevention during assigned shifts.
- Demonstrate and encourage high-performance behaviors and a storytelling approach to engagement.
- Model and apply structured feedback and coaching practices in daily interactions.
- Take part in talent assessment and contribute to hiring and development strategies to build high-performing teams.
- Support the growth and advancement of customer experience team members.
- Work effectively across departments, embracing diverse perspectives and inclusive practices.
- Create a trusting workplace where employee input, voice, and well-being are respected and supported.
- Champion adaptability and lead by example during organizational change.
- Promote a safety-first culture where team members and customers are protected through active participation.
Work Arrangement
On-site
