Responsibilities
- Serve as the main contact for phone and email inquiries, ensuring outstanding customer service.
- Record and process customer requests with precision.
- Offer administrative and sales assistance to internal teams.
- Initiate outbound calls to current customers to promote products and services.
- Operate within deadlines to fulfill KPIs and achieve targets, working both independently and as part of a team.
- Keep customer records and databases current, ensuring full compliance at all times.
Benefits
- Work from home two days per week.
- Job stability with a well-established organization.
- Friendly and supportive team atmosphere.
- Access to ample on-site parking.
- Comprehensive training on products, services, and safety practices.
Work Arrangement
Hybrid — Mount Wellington, Auckland
Other
- Applicants must have the right to live and work permanently or long-term in New Zealand.
- Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.
