Requirements
- You are fluent in English and have great verbal and written communication skills. You're a good listener and pay attention to what renters say.
- You are driven to push for completion of the order process, and you are not afraid to reach out by phone, text and email to renters and utility companies if needed. You proactively update team members on your work.
- You can maintain confidentiality and are experienced in handling sensitive information securely. You are willing to go through a standard background check as part of the onboarding process.
- You are comfortable using and learning new technology. We have developed world-class proprietary software with many automated processes to help you do your work efficiently! You are used to having multiple applications and windows open while you work.
- You are highly organized and able to track multiple moving pieces in a high-volume environment. You can multi-task with the best of them!
- You are friendly, naturally outgoing and extroverted. You can easily interact with and engage potential renters. You understand the rewards as well as the challenges of the rental process from the renter’s perspective.
- You're quick on your feet in the moment, and you don't get flustered by change. While you can follow a process and complete similar steps repeatedly, you're also good at adapting to change, whether it's a change in process or adjusting to a change in utility options presented to a renter, for example.
- You enjoy working toward goals and being rewarded. You're naturally competitive and enjoy being good at what you do.
Team
Team size: 40+. Structure: distributed team
Additional Information
- 4-Months Contract: We’re looking for candidates who are available to work full-time hours-5 days a week, totaling 45 hours with some weekend availability. Your exact schedule will be determined upon hire and will generally fall within 8 AM–8 PM CT each day of the week (for example, 8 AM–6 PM CT or 10 AM–8 PM CT, etc.). This contract may be subject to renewal based on volume and performance.
- You are fluent in English and have great verbal and written communication skills. You're a good listener and pay attention to what renters say.
- You are willing to go through a standard background check as part of the onboarding process.
