Responsibilities
- Work with commercial lines of business credit officers and production staff to identify, develop and implement credit policies, guidelines and procedures
- Assist with oversight and coordination of development and delivery of credit training
- Responsible for monitoring adherence to established policies and guidelines, compliance with regulations, and consulting regarding credit issues
- Draft policies, guidelines, and procedures for discussion, in coordination within the business line collaborating with both Credit and Sales
- Recommend policy, guideline, and procedure changes to the Credit Policy Director and the Credit Policy Committee
- Manage process for obtaining approval
- Ensure Credit Manual remains updated to meet the needs of various business segments and regulatory environment
- Collaborate and coordinate with business line to ensure effective interaction with all enterprise departments impacting credit
- Provides advisory input on complex credit structures and policy interpretation
- Identify, prioritize, and coordinate needs for credit products, services, and support
- Act as a SME business owner on projects as needed
- Assist in exception framework enablement and ongoing monitoring of exceptions to policy and guidelines
- Leverage portfolio trends, exception data, and risk metrics to inform policy design, thresholds, and guardrails, in coordination with leadership
- Communicate changes to policies, guidelines, and procedures in the field
- Provide training, as needed
- Oversee implementation of changes
- Consult with key stakeholders on interpretation and implementation of policies, guidelines, and procedures
- Assist in the organize and inventory of credit manual sections to advance governance, documentation standards and ease of use and clarity
- Assist with the coordination of responses and remediation related to policy-related exam findings, MRA/MRIA actions, and internal audit issues
- Document the credit manual change process including clearly defining change management cadence and timelines and communicate process changes with all key constituents
- Tracks approval and effective dates and ensures timely policy reviews are completed
- Consult with and provide analytical support to bankers, analysts, Credit Policy Director and Chief Credit Officer on credit issues and questions
Benefits
- Competitive compensation with salary and incentive program
- Medical, dental, and vision insurance
- 401K
- Continuing education opportunities
- Employee assistance program
- Variety of Impact Network Groups
Work Arrangement
On-site — Minneapolis / St Paul, Chicago area, Milwaukee, Grand Rapids, Ann Arbor MI, Indianapolis, Evansville IN, Louisville KY, Nashville TN
Key Competencies for Position
- Strong leadership skills in processes, projects and people
- Ability to effectively communicate both orally and in writing with internal and external customers
- Ability to present a professional image and demeanor to internal and external customers
- Ability to effectively present information and response to questions from groups
- Multi-task and maintain an optimistic outlook in a fast-paced work environment
- Accept and implement changes with processes, people, and circumstances exhibiting a positive approach to each situation
- Provide exceptional service to all customers and personalize interactions
- Ability to interact constructively and effectively with all constituencies and work collaboratively toward a common goal
- Communicate effectively with clients and groups of employees in order to build and maintain positive relationships and engage in active listening
- Ability to apply independent decision making and common sense understanding to carry out concrete procedures and instructions furnished in written and oral form
- Interpret and carry out objectives furnished in written or oral form and a demonstrated commitment to act within industry standards
- Read and interpret safety rules, operating and maintenance instructions, and procedure guidelines and manuals
- Operate standard office equipment
Key Measures of Success/Key Deliverables
- Use analytics to build out credit policies and guidelines for our lending business that support business objectives
- Develop, implement and train new credit policies and guidelines
- Manage and enhance the documentation and change management processes for all Credit Manual changes as assigned by Credit Policy Director
- Solicit feedback from key stakeholders on improvements to the Credit Manual
- Policy and Guideline Reviews are completed timely
- Examiner feedback with no policy related criticisms
- Reduction in policy exceptions driven by clarity
- Stakeholder satisfaction with the useability of the Credit Manual
Additional Information
- We are an in-office culture
- Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles
- Our culture is firmly rooted in our core values: optimistic, collaborative, inclusive, agile, ethical
