Responsibilities
- Lead international cash collection efforts by directly engaging clients on overdue accounts.
- Conduct follow-up calls for debt recovery across various time zones.
- Organize and lead monthly collection reviews with internal departments to assess performance.
- Oversee the timely and accurate updating of cashbook records.
- Ensure all outgoing payments are processed within ten days or sooner.
- Verify that payment reminders are issued according to pre-established schedules.
- Evaluate and manage cross-border financial risk by setting and monitoring client-specific payment terms.
- Track geopolitical and economic developments impacting credit risk in African regions.
- Collaborate with accounting specialists to resolve billing and premium discrepancies.
- Oversee monthly reconciliation of high-priority customer accounts.
- Monitor and report on international Days Sales Outstanding (DSO) performance.
- Track and report on unapplied cash balances requiring resolution.
- Measure and report on the average processing time for outgoing payments.
- Generate aged debtor summaries to support collection strategies.
- Identify accounts with high default risk and recommend legal escalation when necessary.
Work Arrangement
On-site — Mauritius
Other
- Position requires physical presence at the head office in Mauritius.
- Full professional proficiency in both English and French is required.
- Key performance will be measured by reduction in regional DSO, shorter outward payment cycles, and recovery of overdue receivables.
