Responsibilities
- Lead internal and external inquiries into fraud, misconduct, theft, workplace incidents, ethics breaches, insider threats, and policy violations.
- Design and carry out investigations following fair, impartial, and legally compliant procedures in line with governance and regulatory frameworks.
- Conduct professional, non-confrontational interviews with employees, contractors, and third parties in both English and French as needed.
- Gather, secure, evaluate, and manage physical, digital, and documentary evidence while ensuring proper documentation and chain of custody.
- Analyze transaction records, system logs, access data, and video surveillance to detect irregularities, patterns, and security control deficiencies.
- Prepare accurate, evidence-based investigative reports for Legal, Human Resources, and executive teams, including French-language documentation when necessary.
- Assist in internal disciplinary actions and external legal processes by preparing materials and providing testimony when required.
- Liaise with law enforcement and regulatory bodies when incidents necessitate external escalation.
- Perform risk, threat, and vulnerability assessments covering personnel safety, physical assets, information security, and business continuity.
- Identify, examine, and resolve security incidents and control failures across corporate offices, retail sites, manufacturing facilities, and field operations.
- Deliver risk informed security recommendations to improve detection capabilities, deterrence measures, and investigative outcomes.
- Support emergency preparedness, contingency planning, and incident response for security-related crises and high-risk situations.
- Organize and manage security operations for special events and high-profile activities across multiple regions.
- Provide expert input on surveillance systems, access control technologies, and security infrastructure in compliance with privacy principles.
- Maintain investigative records, respond to data requests, and manage audit requirements in coordination with Legal and Privacy teams.
- Support lifecycle management of security systems, including planning, deployment, upgrades, and maintenance through structured project oversight.
- Ensure monitoring activities comply with applicable laws, including privacy regulations, data retention policies, and disclosure obligations.
- Process and manage legal requests such as subpoenas, data holds, and executive inquiries related to surveillance and investigation records.
- Supervise and coordinate activities with third-party security vendors and service providers.
- Collaborate with Legal, Privacy, HR, Compliance, IT, and business leaders to align security practices with company policies and employment standards.
- Engage with external partners, including law enforcement and industry groups, as appropriate.
- Develop, revise, and maintain security and investigative policies, procedures, and standards in both English and French when operationally required.
- Deliver training, guidance, and mentorship on investigative techniques, security awareness, and risk reduction strategies.
- Communicate investigation results, emerging risks, and trends clearly and professionally to varied audiences.
Work Arrangement
Remote (Country)
Other
- Ability to travel within Canada.
- Participation in on-call incident response, as required.
- Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
- Candidates must be legally eligible to work in the country in which they applied.
- Regrettably, we are unable to sponsor employment visas at this time.
- Bilingual capability in English and French required for interviews and documentation where operationally required.
Regrettably, we are unable to sponsor employment visas at this time.