Responsibilities
- Inspect orders for quality and accuracy before they leave the store.
- Deliver cookies, milk, and ice cream to customers in a timely and safe manner.
- Provide quality customer service through positive and professional interactions, whether in person or by phone.
- Use the company's delivery app according to approved standards and give customers accurate status updates.
- Deliver orders safely, accurately, and with a friendly attitude.
- Ensure every order arrives warm, complete, and ready to impress.
- Navigate efficiently using GPS and delivery technology while following safe driving practices.
- Welcome guests in the bakery and provide friendly service between deliveries.
- Assist with preparing, packaging, and organizing delivery and pickup orders.
- Help bake and package cookies and other treats as needed.
- Operate the register and process guest transactions.
- Keep the bakery clean, organized, stocked, and food-safe.
- Work closely with the bakery team to keep orders moving quickly and accurately.
- Help create a guest experience that encourages repeat visits.
Benefits
- Pay rate: $12.00 minimum – up to $16.00 per hour in earnings.
- Pay-on-Demand: get paid daily for the previous day's total shift earnings.
- Small but busy delivery zone.
- Paid vacation and sick time off.
- Flexible part-time work schedules.
- Pet insurance for pets.
- Ability to enroll in a nationwide GasBuddy discounted fuel program.
- Ability to enroll in a nationwide Jiffy Lube car maintenance program.
- Job stability with a rapidly growing and reputable company.
- Achievable growth and promotion opportunities.
- Free cookies with every shift.
- Competitive hourly pay plus tips.
- Early Wage Access: get paid the next day.
- Flexible scheduling.
- Employee discount: free cookies.
- Opportunities for growth into Shift Leader and other bakery leadership roles.
Compensation
$12.00 - $16.00 per hour plus tips
Work Arrangement
On-site — 433 Jersey St, Lexington KY 40508
Other
- Must be 18 years of age or older.
- Must have a smartphone with data plan.
- Must be legally eligible to work in the United States.
- Must be able to pass a motor vehicles background check.
- Availability to work evenings, nights, weekends, and holidays.
- Physical Requirements: Drive safely for extended periods throughout a shift; frequently enter and exit a vehicle; stand and walk for extended periods while working inside the bakery; lift, carry, and transport orders weighing up to 30 pounds; occasionally lift up to 50 pounds with assistance; reach, bend, twist, kneel, and carry bakery products; work in varying weather conditions while making deliveries; work around ovens, refrigeration equipment, and moderate bakery noise levels; communicate effectively with guests, coworkers, and leadership.
- Work Environment: Split time between bakery and the road. Inside bakery: fast-paced environment with ovens, refrigeration equipment, cleaning chemicals, moderate noise levels. Outside: driving in varying weather and traffic conditions while following safety policies and traffic laws.
- Schedule Expectations: Busiest times are evenings, late nights, weekends, and holidays. Delivery Drivers should have availability during these peak business hours. Scheduling needs vary by location.
- Equal Employment Opportunity: Insomnia Cookies is an Equal Opportunity Employer. Committed to creating a diverse and inclusive workplace. Considers all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic.
- Reasonable Accommodation: Reasonable accommodations available during application or hiring process for qualified individuals with disabilities.
- Additional Information: Employment contingent upon successful completion of background checks, employment verification, and other pre-employment requirements.
