Responsibilities
- Welcome every guest with genuine hospitality and make every interaction memorable.
- Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
- Accurately prepare in-store, pickup, delivery, and online orders.
- Operate the register and process guest transactions.
- Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
- Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
- Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
- Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.
Requirements
- Must be 18 years of age or older
- Ability to obtain any required food safety certifications applicable to the location
- Ability to perform the essential functions of the position with or without reasonable accommodation
- Stand and walk for extended periods of time (up to 8 hours per shift)
- Frequently reach, bend, stoop, twist, kneel, and lift
- Lift, carry, push, and pull up to 30 pounds regularly
- Occasionally lift up to 50 pounds with assistance
- Use hands and fingers to handle bakery equipment, food products, and a point-of-sale system
- Work in environments with varying temperatures, including around ovens, freezers, and refrigeration units
- Safely operate kitchen equipment in accordance with company procedures
- Read order screens, recipes, and safety information
- Communicate effectively with guests and team members in a fast-paced environment
Benefits
- Competitive hourly pay
- Early Wage Access (get paid the next day!)
- Flexible scheduling
- Employee discount (free cookies!)
- Opportunities for growth into Shift Leader and other bakery leadership roles
Work Arrangement
On-site — 433 Jersey St Lexington, KY 40508
Additional Information
- Evening, late-night, weekend, and holiday shifts are a regular part of the business.
- Employment with Insomnia Cookies is contingent upon successful completion of any background checks, employment verification, and other pre-employment requirements applicable to the position and permitted by law.
