Responsibilities
- Welcome guests with energy and a positive attitude
- Consistently display a welcoming and approachable manner
- Deliver exceptional service aligned with established brand guidelines
- Prepare, restock, monitor, and dismantle food and drink stations
- Respond to unique guest requirements and urgent changes efficiently
- Build strong, professional relationships with clients
- Provide accurate and courteous responses to client inquiries about food offerings and facilities
- Review, interpret, and carry out event execution plans
- Adhere to operational checklists and standard procedures
- Assemble and disassemble meeting rooms and refreshment areas as needed
- Carry out routine facility upkeep tasks
- Ensure workspaces are safe, tidy, fully supplied, and orderly
- Uphold continuous cleanliness, organization, and correct food safety practices
- Be thoroughly familiar with menus, dish details, and relevant service information
- Complete opening, midday, and closing procedures according to company protocols
- Carry out cleaning tasks such as wiping furniture, washing dishes, cleaning glassware, polishing cutlery, and preparing table settings
- Present a polished and professional appearance at all times
- Foster respectful and cooperative relationships within the team
- Complete any other assigned tasks as directed
- Assist with managing and operating the cloakroom when necessary
Benefits
- Flexible shift options allowing personal scheduling control
- Competitive hourly compensation within a supportive team environment
- Clear pathways for career advancement with internal promotion opportunities
- Balanced work schedule typically Monday through Friday, including time off for Christmas
Compensation
Competitive hourly wage
Work Arrangement
On-site — London, UK
Team
Dynamic, supportive team environment
Other
- Applicants must currently live in the UK and have the legal right to work there without employer sponsorship
- Flexible shift scheduling available to suit individual availability
- Shifts primarily scheduled Monday to Friday
- Regular time off for Christmas to spend with family
- Availability for weekend duties when necessary
- Attendance at team briefings and company-hosted events, including annual offsite gatherings
- Willingness to perform any reasonable, ad hoc tasks assigned by venue management
No