Responsibilities
- Administer and maintain the CPQ platform to ensure correct product data, pricing rules, and quote generation.
- Work with revenue operations and business teams to refine quoting procedures and automate pricing logic.
- Determine which data elements flow from the CPQ system to CRM, contract management, ERP, and billing platforms, and which remain internal, then implement accordingly.
- Gain a working understanding of how the CPQ system connects with CRM and other downstream applications to troubleshoot and develop integrations.
- Respond promptly to system issues related to quoting and configuration to minimize downtime and maintain productivity.
- Conduct routine checks on CPQ data quality to proactively detect and correct inconsistencies.
- Validate all system updates through testing and present new features to the Deal Desk team for approval.
- Create and maintain technical documentation and offer support to enable user training and system adoption.
- Lead ongoing enhancements to the CPQ system’s structure and performance.
- Monitor vendor updates and assess new functionalities and recommended practices for implementation.
- Explore and test artificial intelligence tools for automating configuration, testing, and workflows, including native AI features as they become available, to advance system capabilities.
Other
Preference for candidates available to work until at least noon Eastern Standard Time on three or more days per week (9:30 pm IST)
