Construction & Property Group – UK seeks a Commercial Insurance Virtual Assistant (CSR) to join our team. This role demands precision, speed, and a firm grasp of commercial insurance processes to support our operations.
What You'll Do
- Prepare, issue, and manage insurance certificates accurately and efficiently.
- Complete and process Acord forms (25, 28) with meticulous attention to detail.
- Utilize Applied Epic to manage client accounts, documentation, and workflows.
- Provide responsive and professional customer service to clients and brokers.
- Maintain compliance with insurance industry standards and company policies.
- Support the team with administrative tasks related to commercial insurance operations.
What We're Looking For
- Proven experience as a Commercial Insurance CSR or VA, with a minimum 3+ years preferred.
- Strong knowledge of insurance certificates and Acord forms (25, 28).
- Advanced proficiency in Applied Epic—must have hands-on experience.
- Excellent written and verbal communication skills.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Detail-oriented with a commitment to accuracy and compliance.
- Ability to work independently in a remote environment.
Nice to Have
- Familiarity with U.S. commercial insurance practices.
- Experience supporting brokers, agents, or agencies virtually.
- Ability to troubleshoot and resolve client inquiries quickly.
Technical Stack
- Applied Epic
Work Mode
This is a global, remote position.
Construction & Property Group – UK is an equal opportunity employer.
