Tasq Staffing Solutions, Inc. is hiring a Collections Team Lead - Travel Outbound Collections (Quezon City) | Onsite

Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite ( Quezon City) Nature of the Account: Travel Outbound Collections Shift Schedule | Restdays: US Business hours Educational Requirement: - Finished at least 2 years in college without back subject/s Work Experience: - At least have 2 years of experience as Team Lead - Must have Collections experience Roles and Responsibilities - Analyze workload and plan capacity according to company guidelines. - Build and maintain strong customer relationships for satisfaction and loyalty. - Manage customer credit proactively in collaboration with leadership. - Work closely with Sales, Customer Service, and Data teams to ensure success. - Oversee collections to improve receivables metrics. - Ensure accurate and timely audit compliance. - Handle and resolve escalations professionally.