About the Role
The role involves managing client accounts, leading cross-functional teams, and ensuring the successful implementation of advertising campaigns from planning through delivery.
Responsibilities
- Lead client onboarding and orientation processes
- Serve as the primary contact for assigned client accounts
- Coordinate between creative, media, and strategy teams to align deliverables
- Monitor campaign timelines and ensure adherence to deadlines
- Prepare and present performance reports to clients
- Identify opportunities for account growth and upselling
- Manage client expectations and resolve service issues promptly
- Oversee contract execution and renewal discussions
- Maintain accurate records in the client relationship management system
- Collaborate with finance on billing and budget tracking
- Translate client objectives into actionable project briefs
- Ensure brand consistency across all campaign materials
- Facilitate regular client check-in meetings and business reviews
- Escalate technical or operational issues to appropriate departments
- Support new business pitches with client insights and case studies
- Track key performance indicators and adjust strategies accordingly
- Ensure compliance with data privacy and advertising regulations
- Manage onboarding of new team members to client accounts
- Maintain up-to-date knowledge of industry trends and tools
- Optimize internal workflows to improve client service efficiency
- Gather and share client feedback with product and service teams
- Coordinate translation and localization for multilingual campaigns
- Oversee proofing and approval cycles for campaign assets
- Manage crisis communication protocols when campaign issues arise
- Conduct post-campaign analysis and share learnings
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with flexible hours
Team
Collaborative team within a mid-sized advertising agency
About Us
We are a growing advertising agency focused on delivering measurable results for clients across Europe. Our culture values transparency, innovation, and long-term partnerships. We invest in our team’s development and promote a balanced work environment.
What We Offer
- Professional development opportunities
- Health and wellness benefits
- Flexible vacation policy
- Remote work options
- Team events and retreats
- Performance bonuses
- Modern office space in central location
Available for qualified candidates
