Responsibilities
- Commercial Strategy & Revenue Growth
- New Sales — National Accounts & Middle Market
- Client Success — Retention & Growth
- Revenue Operations
- Client Implementation
- Leadership & Organizational Development
Requirements
- Bachelor’s degree required; advanced degree (MBA or equivalent) preferred
- 12+ years of commercial leadership experience in health benefits, health plans, health technology, or a closely adjacent industry (TPA, PBM, benefits administration)
- 7+ years in a senior executive role with ownership of multiple commercial functions — ideally including sales, client success, and at least one of: rev ops, implementation, or issue resolution
- Demonstrated success scaling a commercial organization through a hyperscale or high-growth phase — from early traction through sustained, repeatable growth
- Deep expertise in the self-funded employer market, including broker/consultant distribution dynamics, RFP processes, and the operational realities of plan administration
- Ability to collaborate with technical functions such as actuarial and clinical as well as operational support functions such as claims and member services
- Experience leading both national/strategic accounts and middle market sales motions simultaneously, with an understanding of how to build differentiated approaches for each segment
- Proven track record of building and developing exceptional teams — attracting, developing, and retaining high-caliber talent at all levels
- Strong fluency in revenue analytics, pipeline management, CRM disciplines, and commercial forecasting
- Exceptional ability to build trust and productive relationships with employer clients, broker partners, and internal cross-functional stakeholders
Nice to Have
- Experience at a venture-backed or growth-stage health plan or health tech company in a commercial leadership role
- Familiarity with ACO-based or primary care-centric care delivery models
- Track record of building or transforming a revenue operations function
Additional Information
- Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.