Responsibilities
- Manage a panel of patients (up to 225), providing monthly care and support via phone and electronic communication under physician supervision.
- Perform structured health assessments and follow patient care plans to support patient care, while recording all interactions electronically (entering notes, setting reminder follow-ups).
- Create electronic alert escalations and notify physicians or nurses based on pre-established clinical rules regarding changes in patient status.
Requirements
- Must legally reside and work within the United States.
- Certified Medical Assistant / LPN / LVN credentials required.
- Highly skilled in using computers, software, and remote technology.
- Strong verbal, phone, written, and electronic communication skills.
- Ability to work remotely and independently outside of a traditional office environment.
- Must have a dedicated workspace free of outside noise with strict privacy to protect patient confidentiality.
- Enthusiastic, eager to learn, and driven by a desire to help others.
Nice to Have
- Experience with Remote Patient Monitoring (RPM) or Chronic Care Management (CCM) is preferred but not required.
Benefits
- Fully remote work-from-home flexibility
- Opportunities for professional advancement
- Paid training
Work Arrangement
Remote (Country) — Remote
Additional Information
- Multilingual Opportunities: Actively hiring Care Professionals who are bilingual and speak Spanish, Korean, Filipino, Russian, among others.
- Daily Volume: Expect to spend most of the day on the phone and computer, making approximately 30–70 outbound calls per day.
- Start: Candidates must be available to begin within approximately 2 weeks of accepting an offer.
- Contract type: 1099 independent contractor position.
