PK-Lahore On-site Full-time

ibex is hiring a Certified Customer Service Professional (CCSP)

Responsibilities

  • Master verbal, written, and non-verbal communication, including grammar and fluency.
  • Develop typing speed and computer skills necessary for customer service roles.
  • Learn to use Customer Relationship Management (CRM) and Order Management Systems (OMS).
  • Prepare for recruitment through mock interviews and weekly assessments.
  • Demonstrate excellent communication, grammar, vocabulary, and pronunciation by program end.
  • Boost confidence and personality for professional customer support and client-facing roles.
  • Collaborate with industry professionals and prepare to represent Fortune 500 and Silicon Valley companies globally.

Benefits

  • Free training program
  • Transport service
  • Growth opportunities in customer support campaigns

Compensation

Not specified

Work Arrangement

On-site — Lahore

Team

Not specified

Other

  • It will be on-site in ibex.’s main offices in Lahore
  • ILA is a free of cost program, aimed to empower fresh graduates or students with little experience to enhance their English and communication skills.
  • Fresh graduates and students searching for entry-level roles in Karachi/Lahore are encourage to apply

Not specified

Job Details
Location PK-Lahore
Work mode On-site
Employment Full-time
Department Operations
Category other
Posted 6 months ago
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About company
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We are an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.

BPO 2.0: The Future of CX, Now. We expertly manage 138 Million interactions each year for our clients, and our engagement model is built to ensure that each one is expertly delivered.

Customer inspired. Client Driven. A connected lifecycle empowering the end-to-end customer experience through omnichannel service, digital customer acquisition, and all-channel digital outreach.

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