Responsibilities
- Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
- Welcome, greet, and assist customers while processing purchases efficiently and accurately, including scanning items, bagging orders, and collecting tenders using Farm Boy Service Standards.
- Share your knowledge and passion for Farm Boy products while assisting customers with questions and product information.
- Learn and apply product codes quickly and accurately to ensure timely checkout service.
- Handle all cash and tender transactions responsibly, including balancing tills and maintaining payment accuracy.
- Support store operations by answering and directing incoming phone calls as needed.
- Assist with the safe handling and sale of alcohol at applicable locations (Smart Serve certification required or willingness to obtain).
- Maintain clean, safe, and organized work, storage, and front-of-store areas through general housekeeping duties, including cart retrieval from the parking area.
- Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
- Support the team with additional duties on a periodic basis.
Requirements
- Customer-first mindset
- Attention to detail
- Ability to process purchases efficiently and accurately
- Ability to handle cash and tender transactions responsibly
- Willingness to obtain Smart Serve certification (if not already certified)
- Ability to follow corporate policies and procedures
- Strong focus on Health & Safety and Food Safety
Work Arrangement
On-site
Additional Information
- Smart Serve certification required or willingness to obtain
- General housekeeping duties include cart retrieval from the parking area
- May involve answering and directing incoming phone calls
