ISTA Personnel Solutions is hiring a Case Management Specialist (Prior-Authorization)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Case Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities • Process Initial or Pre-Authorization via Phone or via Email • Respond to provider requests • Communicate to insurance providers for authorization determination • Process verification of members benefits • Review Members clinical records • Manage healthcare cases Requirements • At least 1 year Healthcare BPO experience • Experience handling/processing Authorization • Excellent verbal and written English skills • Willing to work onsite in Makati • Amenable working night shift What can we offer you? • Competitive salary and benefits • Health Insurance with free dependents* • 10%-night differential • Attendance Bonus • Paid time off • Convertible to cash leave credits • Performance Appraisal • Work-life balance • A focus on growing your career path with us • We encourage you to follow your passions and learn new skills Our commitment to you • Strong culture and values-driven leadership • We create opportunities for you to learn and grow at any stage of your career • Continuous learning and innovation • We foster an all inclusive environment where everyone thrives