Responsibilities
- Design, build and automate core operational workflows across People and business operations — reducing manual work and enabling scalable processes across the company
- Own and develop TTS’s core data infrastructure, including dashboards across headcount, compensation and key business metrics, enabling better decision-making
- Build and maintain financial models, and lead planning cycles across growth, opex, workforce and country-level expansion
- Own monthly business reporting and produce clear, senior-ready outputs for leadership, board and investors
- Partner closely with cross-functional teams (Product, Marketing, Finance, People Ops) to provide analytical rigour and operational support that drives business performance
- Lead compensation and role governance, ensuring consistency, competitiveness and scalability as we grow
- Identify and solve operational bottlenecks across the business, building systems and frameworks that improve speed, clarity, and execution
- Support new and emerging business areas as a strategic partner, and help define how TTS scales its operating and planning model over time
Requirements
- 4–6+ years in a high-performing analytical environment (e.g. consulting, investment banking, biz ops, finance, or a fast-growing startup)
- Strong track record of building systems, processes, or financial models from scratch and scaling them effectively
- Highly analytical, with strong Excel skills (SQL a plus); comfortable working with data and translating it into clear, actionable insights
- Experience owning end-to-end outputs for senior stakeholders (e.g. business reporting, board decks, investor materials)
- Ability to operate cross-functionally and influence stakeholders across different teams
- AI-native in your approach — you use AI tools to improve speed, quality, and automation
Nice to Have
- Experience in fintech, payments, or emerging markets
- Additional language skills
Work Arrangement
Remote (Worldwide)
Additional Information
- Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce.
- All employment decisions are decided on the basis of qualifications, experience and business need.
- Encouragement to apply even if not perfectly fitting every characteristic due to imposter syndrome.
- Reasonable adjustments available during recruitment process upon request.
