Responsibilities
- Lead, mentor and develop a team of unsecured finance brokers to achieve and exceed performance targets.
- Drive a high-performance sales culture, show resilience even in times of ambiguity and uncertainty ensuring brokers are motivated, accountable, and consistently improving.
- Monitor and manage team KPIs, pipeline activity, and deal progression to ensure revenue targets are met.
- Deliver coaching, feedback, and training to enhance the team’s sales effectiveness and product knowledge.
- Work closely with senior leadership and fellow Team Leads to align team goals with business objectives.
- Identify and implement process improvements to increase efficiency and conversion rates.
- Support brokers in structuring deals, overcoming objections, and closing sales when required.
- Maintain strong relationships with lenders and internal teams to streamline operations and deal flow.
- Contribute individual revenue where necessary, ensuring a hands-on approach to commercial finance sales.
- Work closely with the in-house Salesforce team to improve the operating systems and efficiency of the team.
Requirements
- Experience in a customer-facing sales role, ideally within financial services.
- Proven track record of consistently meeting and exceeding revenue-based targets.
- Strong leadership skills, with the ability to coach, motivate, set clear expectations, goals and develop a team.
- A Total experience of 9 years with minimum 2 years of experience directly leading a team, preferably covering the UK or another English speaking market.
- Excellent communication and interpersonal skills, capable of influencing and building strong relationships.
- A results-driven mindset with impeccable attention to detail, determination, and drive.
- Passion for delivering exceptional customer service and ensuring clients receive the best possible outcome.
- Highly organized and analytical, able to manage multiple priorities and work well under pressure.
- Strong problem-solving skills, with the ability to troubleshoot issues quickly and effectively.
- A proactive, self-starting approach, always working backwards from targets to ensure effective execution
- Proficiency in using CRM systems(Preferably including Salesforce) and analyzing sales data to identify trends, opportunities and areas of improvement.
Nice to Have
- Outbound or cold-calling experience is greatly preferred.
Benefits
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 25 Annual leaves
- Family & Friendly Leaves
Work Arrangement
Hybrid
Additional Information
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
