About the Role
This role focuses on initiating contact with prospective clients, assessing their needs, and guiding qualified opportunities to the sales team for further development.
Responsibilities
- Initiate conversations with potential clients through phone and email outreach
- Identify customer pain points and determine product fit
- Conduct introductory product overviews tailored to prospect needs
- Maintain accurate records of all customer interactions
- Follow up with leads in a timely and professional manner
- Collaborate with sales team to transition qualified opportunities
- Meet or exceed monthly lead engagement targets
- Use CRM tools to track outreach and conversion metrics
- Stay informed about product updates and market positioning
- Adapt messaging based on feedback and performance data
- Participate in team training and performance reviews
- Respond to inbound inquiries with consistent messaging
- Qualify leads based on defined criteria and buyer intent
- Escalate technical questions to appropriate team members
- Support marketing initiatives by sharing field insights
- Engage prospects across various industries and company sizes
- Maintain professionalism in all customer communications
- Contribute to process improvements in lead follow-up workflows
- Monitor competitor activity and market trends
- Uphold brand voice in all external correspondence
Nice to Have
- Bachelor’s degree in business, marketing, or related field
- Prior experience in B2B technology sales
- Familiarity with identity or developer-focused platforms
- Experience using sales engagement tools like Outreach or Salesloft
- Background in startup or high-growth environments
- Track record of advancing within sales roles
- Knowledge of authentication or API-based services
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Remote-friendly with flexible scheduling
Team
Collaborative sales and customer success environment
Why This Role Matters
This position plays a key role in shaping the early customer experience and driving pipeline growth. Success in this role directly impacts company expansion and market reach.
Growth Opportunities
High performers have a clear path to advance into account executive, sales management, or specialized sales roles within the organization.
Available for qualified candidates
