Responsibilities
- Gather, record, and assess business and functional needs to support IT initiatives and project teams.
- Work with stakeholders, end users, and technical staff to identify business goals and convert them into clear, executable requirements.
- Attend regular project meetings, status check-ins, working sessions, and coordination events with stakeholders.
- Monitor project actions, risks, issues, decisions, and deliverables to help meet program goals on time.
- Help develop and maintain documentation for business processes, workflows, and standard operating procedures.
- Analyze current business operations to find areas for increased efficiency, automation, and ongoing improvements.
- Support requirement-gathering efforts through interviews, workshops, surveys, and document analysis.
- Develop and manage traceability matrices to align technical solutions with business objectives.
- Help prepare project materials such as documentation, briefings, reports, meeting notes, and summaries for leadership.
- Support project planning tasks including tracking timelines, coordinating resources, and monitoring key milestones.
- Partner with technical teams to clarify requirements and contribute to solution design discussions.
- Take part in user acceptance testing, including planning, executing tests, and tracking defects.
- Verify system features meet documented requirements and assist in resolving identified issues.
- Review program metrics and performance data to support reporting and informed decision-making.
- Ensure all documentation is accurate, up to date, and meets organizational and client standards.
- Support change management tasks such as impact analysis, stakeholder messaging, and training logistics.
- Assist with deploying new systems, applications, or improved processes.
- Enable communication between business units, project teams, and leadership to maintain alignment and transparency.
- Track project progress and report on task status, dependencies, and emerging risks.
- Support ongoing improvement efforts aimed at boosting program effectiveness and customer satisfaction.
Work Arrangement
Hybrid
Other
U.S. Citizen and ability to get the clearance.
