Responsibilities
- Facilitate our product visions by researching, ideating, sketching, and testing high-quality user experiences for our business aviation products.
- Continuously improve our product’s usability; Identify problems and devise solutions, taking intelligent risks and championing ideas with consideration towards the product vision and overarching goals.
- Translate concepts into deliverables: wireframes, user stories, user journeys and more, with consideration towards optimization for a range of devices, device sizes, and interfaces.
- Work with stakeholders to understand and define project requirements, audience, metrics, and vision, while being mindful of the technical and design aspects of implementation.
- Work with the developers to identify technical implementation options, and work with project managers and during the implementation phase to find creative solutions to challenges and obstacles.
- Work within established processes and assist in the improvement of existing processes and procedures, as well as developing new processes where applicable.
- Make strategic design and user-experience decisions based on theory and research related to new, core and future functions and features.
- Take a user-centered design approach to rapidly test and iterate design(s).
- Collaborate with other team members (analysts, designers, developers, product owners, QA, project managers).
- Assist in creating supporting documentation such as release notes, user guides, and other supporting content.
Requirements
- Bachelor's or Master's degree in a related field, such as Business Administration, Information Systems, Computer Science, or Engineering.
- 3+ year experience in a related field such as business analysis, project management, and/or software development.
- 1+ years experience in aviation, business aviation, inventory management, maintenance tracking and/or other aviation data.
- Demonstrated ability to communicate concisely and effectively (written and verbal) within high-level technical context, to own and produce documents presented to stakeholders.
- Experience writing project requirements, in user story format, with detailed acceptance criteria/feature documentation.
- Excellent communication (written and verbal) to convey suggestions, ideas, designs, and solutions to the internal team and clients through presentations, documents, designs, diagrams, and more.
- Experience working in Agile/Scrum development process.
Nice to Have
- Certification in business analysis is a plus. Such as such as the Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA), Professional in Business Analysis (PMI-PBA) from the Project Management Institute (PMI), and/or Agile certifications.
- Previous hands-on experience in relevant projects such as database management, data integration, and digital transformation.
- The business analyst should have experience working with large and complex datasets, data analysis, and data management.
- They should have a good understanding of data models, data mapping, data quality, and data governance.
- Previous experience with data warehousing technologies such as ETL (extract, transform, load), data integration, and data analytics is highly desired.
- Previous experience with business aviation related software such as maintenance tracking, component inventory, or MRO is a plus.
- Good knowledge of Microsoft office tools (Excel, SharePoint, Teams, O365)
Work Arrangement
Hybrid
