Auckland, Auckland, New Zealand Hybrid Contract

First Focus is hiring a Brand Integration & Community Engagement Specialist

Responsibilities

  • Orchestrating and tailoring content distribution across major social media channels
  • Interacting with customers, potential clients, and the wider New Zealand business network
  • Addressing comments, inquiries, and private messages with sound judgment and professionalism
  • Assisting in customer-facing communications during brand acquisition and transition phases
  • Guiding newly acquired brands and their audiences into the expanded organizational ecosystem
  • Maintaining customer confidence through periods of corporate and branding changes
  • Tracking engagement metrics, platform dynamics, competitor actions, and industry discussions
  • Proposing actionable strategies to enhance online presence, reputation, and authority in New Zealand

Benefits

  • Attractive pay on a 12-month fixed-term contract
  • Complimentary access to Uprise, featuring one-on-one coaching with licensed psychologists or counselors
  • Flexible work arrangements to support personal and professional balance
  • Annual entitlement to 10 paid study days, coverage of exam fees, and salary increases for certifications (terms apply)
  • Weekly internal skill-building sessions and access to a comprehensive learning resource library
  • Participation in the FastTrack mentoring initiative
  • Opportunities to engage with MAD, the Making a Difference Council, focused on equity, charitable causes, and environmental efforts
  • Frequent team gatherings and a supportive, collaborative workplace culture
  • Opportunity to influence how the organization presents itself nationally during a key expansion phase

Compensation

Competitive remuneration on a fixed-term contract

Work Arrangement

Flexible working

Team

Genuinely supportive team culture

Other

  • Fixed-term contract for 12 months
  • Work-life balance supported through flexible working
  • Free access to mental health and coaching support via Uprise
  • Opportunities for paid study, certification support, and professional development
  • Internal training and learning resources available
  • Mentoring through FastTrack program
  • Involvement in corporate social responsibility through MAD Council
  • Regular social events
  • Neurodiverse candidates welcome; disclosure appreciated to receive Neurodiversity Statement
About company
First Focus
First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. They have grown consistently and profitably for over 15 years.
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Job Details
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Posted a month ago