Responsibilities
- Interact directly with customers to share knowledge about featured products during key moments of discovery, purchase, and use
- Build authentic connections by conveying brand stories in a relatable way
- Guide participants through legal product sampling experiences in accordance with local regulations and internal policies
- Complete assigned digital learning modules on brand knowledge and marketing initiatives
- Utilize technology platforms to access schedules, submit reports, and manage event-related data
- Attend all scheduled events punctually, dressed according to specified guidelines, and ready to deliver approved activations
- Distribute branded merchandise to consumers as part of promotional efforts
- Uphold responsible service standards and document any breaches observed
- Prepare retail locations with branded point-of-sale materials ahead of events
- Cover event-related product or service costs using a company-provided payment method
- Collect or receive promotional supplies from the event logistics team
- Safeguard and return all company-issued assets including uniforms and event equipment
- Submit a post-event summary report through the designated marketing platform
- Capture digital photos during events and support social media content sharing for the region
- Recognize unique brand attributes compared to other market offerings and monitor competitor presence
- Present a professional and welcoming appearance suitable for public interaction
- Comply with all organizational policies and operational procedures
Work Arrangement
Remote (City/Region) — Detroit, MI
Other
- This role is classified as an occasional employment opportunity
- Employment does not ensure a minimum number of scheduled assignments
- Required to sign all necessary documentation prior to engagement
- Expected to follow all marketing policies, procedures, and the North America Marketing Code
- Must complete recurring online training related to product brands
- Required to demonstrate engagement skills through a final 2-3 minute live presentation
- Able to remain on feet for long durations
- Capable of lifting and transporting heavy trays, cases, or materials
- Maintains composure and positivity in high-pressure environments
- Meets standards for customer appeal and marketing objectives
- Approachable demeanor with strong ability to initiate conversations with consumers
