Responsibilities
- Present the brand identity to all guests and share its heritage with new customers.
- Display in-depth understanding of products and diamonds to guide purchasing decisions.
- Keep client records detailed, precise, and easily accessible.
- Cultivate lasting relationships with clients through product launches and exclusive events.
- Hone negotiation techniques to successfully close sales.
- Take personal accountability for store results and customer experience.
- Make choices that reflect the brand’s core values and future direction.
- Communicate openly and clearly with both clients and colleagues.
- Ensure team members understand the brand’s mission and goals.
- Support and motivate team members to perform at their highest level.
- Offer training and growth opportunities to strengthen team capabilities.
- Question traditional methods by introducing creative ideas to enhance sales and engagement.
- Monitor market developments and competitor actions to maintain a competitive edge.
Benefits
- Annual base salary ranging from $55,000 to $60,000 USD
- Performance-based bonus and commission structure
Compensation
$55,000 - $60,000 USD annually + bonus and commission
Work Arrangement
On-site — Houston Galleria, Houston, Texas, USA
Team
Collaborative retail environment focused on luxury client service and brand excellence
Act Like an Owner
Take full responsibility for the store's performance and client satisfaction.
Create Clarity
- Communicate clearly and effectively with clients and team members.
- Ensure everyone understands the brand's vision and objectives.
Empower Teams
- Encourage and support team members to achieve their best.
- Provide training and development opportunities to enhance their skills.
Challenge Conventions
- Innovate and think creatively to improve sales strategies and client engagement.
- Stay ahead of industry trends and competitor practices.
Not specified
