Requirements
- Community Operations Experience Hands-on experience in community or content operations (internships or campus projects welcome). Able to independently plan and execute online/offline events (AMAs, live streams, meetups) with a strong execution mindset and results-driven approach.
- Cross-Functional Collaboration & Project Management Proven ability to coordinate across multiple teams (Product, Design, Sales, Marketing, Customer Service) to drive projects to completion on time. Strong at information sync, follow-through, and bridging execution gaps between departments.
- Data Analysis & Competitive Research Comfortable working with CRM and analytics tools to track community KPIs. Able to compile competitor benchmarking reports and translate data insights into actionable optimization suggestions.
- Content Creation & Multilingual Communication Strong written communication skills in both English and Chinese, with the ability to independently produce community announcements, event copy, and operational content. Experience with multilingual community management is a plus.
- AI Tool Proficiency Proficient in at least one AI tool (e.g., ChatGPT, Claude, Gemini) and able to apply it across content creation, information organization, competitor research, and event planning. Possesses basic prompt-writing skills and can fact-check, refine tone, and align AI-generated content with brand guidelines.
- Availability & Commitment Candidates must be available 5 full working days per week with a minimum contract duration of 6 months to ensure continuity and meaningful contribution to ongoing projects.
Benefits
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Additional Information
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
- Candidates must be available 5 full working days per week with a minimum contract duration of 6 months to ensure continuity and meaningful contribution to ongoing projects.
