Responsibilities
- Review every new deal in Salesforce to confirm billing readiness before project delivery begins, including PO validity, scope alignment, billing instructions, tax documentation, and the correct legal entity.
- Apply the cross-entity rule on every deal.
- Flag and return incomplete deals to the correct owner.
- Perform the final pre-invoicing review before the AR Specialist creates an invoice, confirming PO coverage, tax treatment, required documentation, and Salesforce project status.
- Provide a billing-readiness sign-off in Salesforce so the billing team can generate complete, accurate, and well-supported invoices.
- Serve as a first-line reviewer for global tax compliance across all SkySpecs entities.
- Verify that exemption certificates are valid and on file before invoicing US customers.
- Confirm VAT registration and Reverse Charge eligibility for Austria and Fincovi Ireland.
- Map provincial tax treatment correctly for any Canadian customer accounts (GST/QST/HST).
- Confirm ABN and GST compliance for any Australian customer accounts.
- Verify, confirm with Finance, and securely archive all certificates and tax IDs in Salesforce before any deal proceeds.
- Continuously track PO consumption against active customer PO limits throughout the delivery period.
- Identify and raise visibility when a customer’s PO reaches 80% capacity so teams can act before billing is affected.
- Notify Sales when a PO increase is required, including the amount needed, timing, and urgency.
- Partner with Sales and Customer Success to secure PO increases before available capacity is exhausted.
- Track receipt of the updated PO, confirm sufficiency, and update the Salesforce project record.
- Attend the weekly AR / Inspection Services / Sales invoicing meeting as the Billing Governance representative.
- Document billing controls procedures and maintain up-to-date SOPs for all controls you own.
Requirements
- 3–5 years in Sales Operations, Order-to-Cash coordination, Billing Operations, or Project Coordination with heavy emphasis on contract and financial workflows.
- Demonstrated experience enforcing financial controls, billing governance, or compliance checkpoints.
- Strong Salesforce CRM proficiency — PO tracking, readiness checks, and sign-offs are performed in Salesforce daily.
- Hands-on NetSuite or comparable ERP experience (SAP, Oracle, Dynamics).
- Strong attention to documentation quality, with the ability to review billing inputs carefully and reduce the risk of customer disputes.
- Clear and professional communication skills, with the ability to reinforce process timelines and requirements effectively.
- Collaborative working style with the ability to uphold standards while partnering constructively across teams.
- Analytical: track PO quantity and project milestones across multiple active accounts simultaneously.
- Confidence to escalate issues promptly when documentation or approvals are incomplete or incorrect.
- Ability to work US overlap hours (EST morning preferred).
Nice to Have
- Experience in a multi-entity or multi-currency billing environment preferred.
- Knowledge of VAT, international tax regulations, or US/EU multi-entity billing strongly preferred.
- Excellent written and verbal English — cross-functional correspondence with US-based teams daily.
- Strong process discipline and consistency in applying billing-readiness standards.
- Advanced Excel: pivot tables, tracking dashboards, formula-based monitoring.
- Proficiency in Microsoft Office Suite and Google Suite.
- Familiarity with SOX internal control frameworks, specifically Segregation of Duties — a strong operational process-driven mindset is required; SOX experience is a plus.
- Experience with bundle-based or usage-based contract billing models.
- Experience in a shared services or Global Business Services (GBS) environment.
- Prior experience working with US-based Finance leadership remotely.
- Familiarity with customer AP portals (Ariba, Coupa, or similar).
Benefits
- Generous leave policy—among the best in the industry.
- Work with teammates across 5 countries and diverse backgrounds.
- Contribute to building the backbone of clean energy digital infrastructure.
Work Arrangement
Remote (Worldwide) — 5 countries
Additional Information
- Ability to work US overlap hours (EST morning preferred).
